Terms of service

By using Start Your Business (“SYB”) you agree to these terms. If you don't agree, don't use the service.

1. What SYB is

SYB is a software tool that uses AI to help you plan and run a business. The information, financial projections and recommendations it produces are guidance only and do not constitute legal, financial or accounting advice. Consult a licensed professional before making important decisions.

2. Account

To use SYB you must create an account with real data and keep it current. You're responsible for the security of your password and all activity under your account.

3. Subscriptions and billing

SYB offers a free plan with limited features and paid plans (monthly and annual). Prices are shown on the pricing page and may change with prior notice.

• Monthly billing renews automatically every month.
• Annual billing renews automatically every 12 months.
• You can cancel renewal anytime from Billing, without having to email anyone. Cancellation takes effect at the end of the period you already paid for: you keep the plan until then. When you cancel we ask why (optional) and, depending on the case, we may offer a pause, another plan or a discount; you can always cancel anyway, in the same step. Afterwards your account stays in free read-only mode, with your data.
• 14-day guarantee: if SYB isn’t for you, ask for a refund within 14 days of your payment and we’ll give you back 100%, as explained in the refund policy.
• After 14 days, no refunds are due for partial periods already billed, nor for not having used the service. Website payments are processed by Paddle.com, our authorized reseller (Merchant of Record), which issues the invoice.
• The free plan exists so you can try before paying, no card required. Revocation terms are detailed at the revocation button.

4. Acceptable use

You may not use SYB to:

• Do anything illegal or that infringes third-party rights.
• Generate defamatory, fraudulent or deceptive content.
• Access other accounts, abuse the API, mass-scrape, or evade usage limits.
• Retrain AI models with the outputs without explicit permission.

5. Intellectual property

SYB's software, brand and design are ours. You retain ownership of the data you upload (business idea, plan, finance, customers, etc.) and of reports generated from that data. You grant us a limited license to process them solely to provide the service.

6. Artificial intelligence

SYB uses third-party AI models. Outputs may contain errors, biases or outdated information. Always verify critical data (tax regimes, costs, regulation) against official sources before acting.

7. Availability and changes

We make reasonable efforts to keep the service available but don't guarantee a specific uptime. We may modify, suspend or discontinue features with prior notice when possible.

8. Limitation of liability

To the maximum extent allowed by law, SYB is not liable for indirect damages, lost profits or lost opportunities arising from use of the service. Our total aggregate liability is limited to the amount you paid in the last 12 months.

9. Termination

You can leave whenever you want. Renewal is cancelled from Billing on your own, and to have the account and everything in it deleted, email syb.app.meta@gmail.com from your account address: we do it within 30 days. Keep anything you want first: each section exports from the Database, and you can request a copy of everything together in Settings → Data (it reaches your inbox within 2 days). Deletion cannot be undone.

On our side, we may suspend or terminate accounts that violate these terms, with notice when possible.

10. Your customers and the messages you send them

SYB lets you store your customers' data and send them messages (WhatsApp booking confirmations, reminders, emails). Towards those people the responsible party is you: it is on you to have a legitimate reason to store their data and their consent to write to them. We provide the tool and the infrastructure.

SYB may not be used to send unsolicited messages or bulk advertising to people who did not ask for it.

11. Governing law

These terms are governed by the laws of the Argentine Republic. Disputes are submitted to the ordinary courts of the Autonomous City of Buenos Aires.

12. Operator and contact

Start Your Business (SYB) is operated by Agustin Ignacio Roldan. Questions? Email syb.app.meta@gmail.com.