Refund policy

14-day guarantee

If SYB isn't for you, ask for a refund within 14 days of your payment and we'll give you back 100%, no questions asked. It applies to the first payment of any plan, monthly or annual.

How to request it

Email us at syb.app.meta@gmail.com from your account's email, or reply to the Paddle receipt email. We answer within one business day.

Who processes the payment

Website payments are processed by Paddle.com, our authorized reseller (Merchant of Record): Paddle issues your invoice and the refund goes back to the same payment method, within 5 to 10 business days depending on your bank.

After 14 days

You can cancel anytime from Billing: you keep the plan until the end of the period you already paid for and you won't be charged again. There are no refunds for partial periods or renewals already charged, unless the law of your country says otherwise.

In-app purchases

If you paid inside the iPhone or Android app, the refund is handled by Apple or Google under their own rules: request it at reportaproblem.apple.com or in Google Play → Payments & subscriptions.

Argentina: right of withdrawal

In Argentina you can also revoke the purchase within 10 calendar days, as explained on the withdrawal page.